At Rep That Clothing, we are committed to ensuring your satisfaction with every purchase. Our Refunds and Replacements policy is designed to provide clarity on how we handle situations involving damaged items or discrepancies in product descriptions. If you receive an item that is damaged or not as described, we encourage you to contact our customer service team within a reasonable timeframe. We will investigate the issue and provide you with options for a replacement or a part/full refund, depending on the circumstances. It is important to note that mistakes related to sizing do not qualify for a refund. We advise our customers to carefully consult our sizing guide and choose products wisely to avoid any sizing discrepancies. At Rep That Clothing, we value our customers and strive to resolve any issues swiftly and professionally, ensuring that your shopping experience is as enjoyable as possible. Sneaker are shipped/delivered without boxes but you can purchase an original box ,no refunds on boxes that are damaged during transit,this is very common so please be mindful of this when ordering a sneaker box